The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Pool Access
“The free access to the pool was a major highlight of our stay, allowing us to unwind and enjoy the sun.” view full review
Fresh Breakfast Delights
“Every morning, we enjoyed a variety of fresh food at breakfast, which made our days start off right.” view full review
Comfortable Accommodations
“Our room was cleaned daily, ensuring a fresh and comfortable environment throughout our stay.” view full review
Great Accessibility
“The hotel had excellent facilities, allowing easy movement and access to all areas for guests of all needs.” view full review
General
Non-smoking property
Free Wi-Fi
Car park
Safe deposit box
Limited time reception
Concierge desk
Wheelchair access
Air conditioning in public areas
Guest Parking
Refrigerator
Services
Airport shuttle
Laundry
Dining
Breakfast
Restaurant
Bar/ Lounge area
Buffet breakfast
Business
Business centre
Children
Cots
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Sauna
Jacuzzi
Room features
In-room safe
Patio
Bathroom
Free toiletries
Sink
Self-catering
Refrigerator
Media
Telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Calle Parque Taoro, S/N, Puerto De La Cruz, Es,
Puerto de la Cruz (Tenerife),
Spain,
38400,
Canary Islands
Map view
Calle Parque Taoro, S/N, Puerto De La Cruz, Es,
Puerto de la Cruz (Tenerife),
Spain,
38400,
Canary Islands
City landmarks
Zoo
Loro Park
2.3
km
Castle
Castillo de San Felipe
1.1
km
Square
Plaza Charco
970 m
Garden
Botanical Garden
1.9
km
Church
Church of Our Lady of the Rock of France
820 m
Av. de Cristobal Colón
Lake Martianez
1.5
km
Beach
Ermita de San Telmo
1.0
km
Av. de Cristobal Colón
Costa Martianez
1.5
km
22 puerto de la cruz tenerife santa de tenerife
Puerto de la Cruz Casino
1.5
km
Museum
Museo Arqueologico
750 m
Museum
Museo del Pescador
720 m
Church
San Juan Church
600 m
Casa de La Aduana 1a Calle Lonjas S/N.
Museum of Contemporary Art Eduardo Westerdahl
730 m
Calle El Lomo
Puerto Street Art
790 m
La Paz
San Amaro
860 m
Beach
Playa del Muelle
970 m
Garden
Jardin de Orquideas de Sitio Litre
880 m
Risco Bello
Jardin Aquatico
1.4
km
Calle de San Telmo
Playa de San Telmo
980 m
Park
Plaza de Victor Perez
900 m
Camino Cruz de Las Cebollas 62 Cerrado Permanentemente
PuebloChico
2.1
km
Park
Sitio Litre Garden
920 m
Nearby
Park
Parque Taoro
260 m
Plaza de La Iglesia
Agustin de Betancourt y Molina Statue
540 m
Church
All Saints Church
300 m
38400 Puerto de la Cruz
Taoro Garden
180 m
Mall
Las Piramides de Martianez
590 m
Park
Carretera Taoro
170 m
38400 Puerto de la Cruz
Playa Del Bollullo
250 m
38400 Puerto de la Cruz
Hornos de Cal Puerto de la Cruz
320 m
Restaurants
Bar El Camino
1.0
km
Camino Cabras No 8
track
340 m
Restaurant
The New Robin Hood
540 m
Edif Bel Air Calle Valois 16
Alberto's Bar
450 m
Calle Malpais 5 38400
Park Cafe-Restaurante
750 m
Calle Suiza Nr. 7 Taoro-Park 38400
Telepizza
530 m
Calle Valois 18 Bajos Edf Bel Air
Pizzeria Mi Piace Puerto de la Cruz
610 m
Calle Virtud 3
Jai Mata Di
630 m
Calle Zamora 17
Restaurant El Chinyero
880 m
Ctra. Botanico
Buddy's Bar
660 m
Avenida Familia Betancourt y Molina 2
Meilin
650 m
Calle Esquivel 14
El Limon
730 m
Calle Esquivel 4
Reviews and Ratings
Feedback from previous guests about their experience.
56%
liked the hotel and would stay again
clean
great views
outdated rooms
poor service
5.6/10
Guest rating
Rooms
6.4
Location
7.6
Service
5.8
Dining
5.0
Guest reviews
5.6/10
based on 5 reviews
2.5/5
based on 1012 reviews
6.9
6.9/10 based on 870 reviews
#80 of 82 hotels in Puerto de la Cruz based on Tripadvisor
Les
United Kingdom,
June
2024
6.6/10
The hotel had a great location near the top, providing a balcony facing the Teide. The rooms were clean but very dated and in need of updating, including new tiles and a new bed to avoid squeaking. Despite some noise issues, the maid service was excellent. The atmosphere overall was positive, thanks to fellow guests. However, the location near a lift may cause disturbance and inconvenience.
Rooms
7.0
The rooms were clean but very dated, in need of updating for a more comfortable stay.
Service
6.0
The service was friendly overall, although there was a minor issue with one staff member. Basic services were available but could be improved for a better experience.
Location
8.0
The hotel's location was very good but may involve some climbing uphill. The proximity to the Teide and a quiet area on the 1st floor added to the appeal.
Dining
6.0
The dining experience was average, with room for improvement in the food quality and variety.
Facilities
6.0
The hotel facilities were basic but functional, with room for enhancements to provide a more inviting atmosphere.
Harry
United Kingdom,
March
2024
6.4/10
The hotel is situated up the hill above town, offering lush green surroundings and an excellent park nearby. The rooms were cleaned daily with fresh towels and sheets. However, the lack of air-conditioning, limited electrical sockets, and outdated TV were drawbacks. The service was generally welcoming and warm, except for some rude and unhelpful cleaners. The location is overall very good, with only minor variations in experiences due to Spanish tourist groups. The dining experience had its moments with a decent salad bar but lacked variety in hot food options. Facilities offered met basic needs, but nothing extraordinary stood out.
Rooms
7.0
Comfortable rooms cleaned daily.
Service
6.0
Friendly and welcoming staff, with some exceptions.
Location
8.0
Scenic location above town with a lush green environment.
Dining
5.0
Limited hot food choices for lunch.
Facilities
6.0
Standard facilities without standout features.
William
United Kingdom,
March
2024
5.0/10
My stay at this hotel had some positives and negatives. The rooms were clean but lacked essential amenities like air-conditioning and had outdated furniture. The service was quite poor, with most staff being rude and unhelpful. The location offered great views but had some accessibility issues. The dining experience was mediocre with a focus on quantity over quality.
Rooms
5.0
The rooms were clean but needed updating and lacked essential amenities.
Service
5.0
The service was disappointing with most staff being rude and unhelpful.
Location
7.0
The location had great views but some accessibility issues.
Dining
5.0
The dining experience was mediocre, focusing more on quantity over quality.
Facilities
5.0
clean
outdated rooms
Michael
United Kingdom,
February
2024
7.2/10
The hotel's rooms were very basic and cold, but extremely clean with daily maid service and fresh towels provided. The location was top-notch, near the lift with a balcony facing the Teide. Despite a strike affecting some services, I still had a great time thanks to the friendly staff and the scenic views from the 8th floor. The dining experience, while featuring efficient and friendly mesoneros, had some shortcomings in the quality of coffee and juices. The facilities were well-kept, and the pool and yard were clean and well-maintained.
Rooms
7.0
The rooms were everything I had asked for.
Service
7.0
Despite the strike affecting some services, the staff remained friendly and accommodating.
Location
8.0
The hotel's location was excellent, close to the motorway for easy access to various attractions.
Dining
6.0
The dining experience was satisfactory with efficient service but lacked in the quality of some food items.
Facilities
8.0
The hotel's facilities were well-kept and provided a pleasant environment for guests.
Warren
United Kingdom,
August
2023
6.0/10
The hotel offers clean and comfortable rooms but is in dire need of updating. The service was impacted by staff issues, yet still managed to provide a good experience. The location is beautiful but requires a climb uphill. Dining options were below average. Overall, the facilities were acceptable but could use improvement.
Rooms
6.0
The rooms were clean but very dated and in need of updating.
Service
7.0
The staff faced challenges but remained friendly.
Location
7.0
The lush and green surroundings are lovely but require a climb uphill from the city center.
Dining
5.0
The dining experience was below par with limited choices and poor quality.
Facilities
6.0
Basic facilities that could benefit from improvement.
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